Josh & Luke Braithwaite
Outstanding service from start to finish. We recently purchased a Ferrari California, refreshing honest service, pointing us in the right direction to secure the best car for us and not the dealer. Couldn’t recommend highly enough. Many thanks to Mike and Glen for their help throughout the process and we were delighted to see the car on collection in perfect condition. The care from Vanrooyen team was brilliant and thanks again for the stand on collection, it really did make our day. The only negative thing to mention is that they have kickstarted a new expensive hobby!
Richie Myler and Helen Skelton-Myler
The service we received from the guys at Vanrooyen was second to none. We have had several cars now from them and we wouldn’t look anywhere else in the future. The level of after care they go to once you’ve left the garage is like no where else, even if the slightest issue happens to occur they are stright there to help you to keep you on the road. Thanks a lot guys, see you soon.
Richie and Helen
Big thanks to Vanrooyen for helping me find my new car! If your looking for some new wheels check these guys out!
My husband was like a kid in a sweetshop when we came to Vanrooyen (then again, so was I.) Lovely, friendly staff, no following you around the forecourt, no pressure to buy, but on hand if needed. Glen was great and personally delivered our new 4X4 to our door yesterday with flowers & champagne ( – a surprise for my husband for our 10 year wedding anniversary.) Personal touches like that make all the difference!
Thanks Glen and to all at Vanrooyen! Xxx
Big thanks to Glen Mason and Vanrooyen. These guys are car enthusiasts themselves, who care about their professional image, the quality of the cars they sell and the overall customer experience we receive. When we?re seemingly surrounded by traders who look at making a short term sale, a quick buck and stick two fingers up to after-care service these guys restore faith that some folk still care for the consumer and want to build long term relationships; after all not many of us keep our cars forever so there is always a future sale down the road! I traded in a 2009 733HP VXR8 against a sourced 2010 Nissan GTR Stage 4. Glen made sure I had all the previous maintenance and modification history, sorted a very good and transparent finance deal and then personally delivered the car to my house. Whether you are in the market for a supercar, a mini or like me something in-between, if you want a quality car, a first class end-to-end service and peace of mind, you need to take a good look at what Vanrooyen can offer. They will certainly be at the top of my list when it comes to replacing the GTR
I stumbled upon an advert at 9am on a Sunday morning a couple of weeks ago for a car I was considering after the sale of mine. I emailed my interest and before lunch a test drive had been arranged for later that day. We arrived at the showroom to be greeted by the Director Glen with a smile, a coffee and the keys to the car that we liked. We were given time to browse all the amazing cars at leisure and indulge in my favourite topic of conversation, cars and motorbikes! We loved our test drive but needed to sell my car. Glen offered to assist in the sale and within days my car was sold. I ended up trying a few of the exceptional models in stock, no pressure, no salesmen or women just friendly helpful car loving people. I really was spoiled for choice and decided on a totally different style of car in the end. I took it out for a test drive which lasted 3 hours! I feel sure I will take it back for another car from them when I’ve had my fun, their cars are so carefully picked I was assured they will gladly resell it and assist in my next purchase. I’m a life long car junky and have experienced endless showroom sales tactics, pressures, let downs and failures however at Vanrooyen I was treated with nothing but a professional, efficient and genuine friendly service. I’d like to think I will become a life long customer and friend of Vanrooyen. I would not hesitate to recommend them to anyone.
Never been so happy to be broke! A truly fabulous car prepared to perfection by the team at Vanrooyen….. seriously it was absolutely immaculate when we picked it up. Thanks to Mike for looking after us – more of a car (and bike) enthusiast than a salesman and went to great lengths to make sure the car was “just so” for us with a few tweaks. First fuel stop and a young lad from the garage offers to fuel it up for me and the lady in her late 50s, behind the counter, says ” oh my god your car is beautiful!” – the detailing is certainly getting noticed! Can’t recommend these guys highly enough – if you want to buy something a little bit different, please try these guys first – you won’t be disappointed! 10/10. Thank you Mike!
Ok so I don’t normally post stuff relating to good customer service because one the whole it just comes as standard these days (unless the guys in Starbucks get your name wrong and end up putting your name down as “Joke” on your coffee 🙄) However this status is related to the guys at Vanrooyen Elite.Prestige. Supercars who yesterday not only supplied me with the exact car I contacted them about but their customer service was phenomenal!!!! From start to finish their director Glen Mason was so helpful, knowledgeable and a pleasure to deal with. He listened to what I required and matched it exactly, couple that with the fact they travelled the country to collect it and then pull out all the stops to have it ready the next day for me to collect. Then there is the showroom 😳 never have a I seen such a collection of super cars that would turn any fully grown man into what can only be described as a giggling boy at Toys R’ Us. They stock Bentley, Ferrari, Porsche, McLaren to name a few, but even though all of these are way out my league the level of service made me feel like I was buying a PORSCHE CAYMAN 3.8 GT4 (they have it in the showroom and it is incredible) I would highly recommend them to anyone looking at getting themselves not only the car of theirs dreams but receiving the absolute best experience to accompany your purchase.
I’d like to thank Vanrooyen for your superb help in purchasing a car from you, in particular Martin.
In my thirty years of buying cars he is without doubt the most helpful salesman I’ve ever used.
I will definitely use you again in the future for either the buying or selling of my families cars
Kind Regards Andrew
Paul and Sue Waters
Our recent visit to Vanrooyen was only meant to be a casual look at the cars in the showroom which certainly wetted one’s appetite, so much so that my wife and I made a decision to purchase a nice car. We were both very impressed with Martin and the service from Vanrooyen which was offered during the purchase process.
I sold my car through Vanrooyen as I needed to raise funds for a project, to say they sold it quick was an understatement 1 Day !!. Dealing with Martin and Mike was a pleasure, their customer service is outstanding really helpful, great bunch of guys, I know where I’m going for my next car 1st class.
To anybody out there thinking of purchasing a car from Vanrooyen they can do so with complete confidence . I recently bought my dream car from them a fantastic Range Rover Sport HST . Everything from the greeting into the showroom to the day we received our car was spot on, very friendly professional and knowledgeable service.
After a month or so we encountered a problem with the car .This problem may I add was nothing Vanrooyen could have known about previous to us buying the car . I phoned Martin up and his response was get the car here straight away and we will sort it . on arriving back at Vanrooyen we were greeted as we were before very professionally. We handed the keys over and was given a courtesy car. A short time later our car was fixed and we got it back Fantastic.
Vanrooyen is the full package Professional, Knowledgeable and there after sales service is second to none . Believe me when you part with a lot of money for a used super car or high end luxury car your first thought has to be peace of mind that you have some warranty and a first class after sales back up . Vanrooyen has it all and then some. This quality is very rare !!!!!.
Thanks to all at Vanrooyen you will have my repeat custom for years to come.
One very happy Range Rover Sport HST owner.
Great bunch – Only too happy to help you, no assumptions, no pressure and only too happy to advise you – service at its best and I am now doing my first transaction with them…
All I have to say is what an outstanding service!!! Nothing was to much hassle for Glen, I even bought the car (C63s) without viewing it! When the car arrived it was exactly as it was described. I highly recommend this garage. 5-star service!
It’s not just buying a car, it’s making friends, chatting about life and enjoying the whole experience, oh and getting a rare gem of a Porsche in the mix!! Cannot rate Mike highly enough, their stock second to none, likewise their service. Wish I had more money to buy another car from them!!
John Donna Owen & Kye Perkins
From start to finish Martin was a star! He made us a family of 4 feel so welcome even when my kids were star struck with all the beautiful cars he had. Was by far the easiest and most pleasant car purchase we have encountered. A far throw from the usual car salesman! Would recommend all day a pleasure to do business Martin we will be back in a few years!
Good luck for the future, John Donna Owen & Kye Perkins x
I love the car. I just want to pass on my thanks for making the whole car buying experience a pleasurable experience from start to finish. Although my car was probably at the ‘bottom’ end of what you normally deal with, you and everyone I met at Vanrooyen were all very professional and very helpful. The car was immaculately detailed and presented and I could not have wished for better. It was an absolute pleasure doing business with you and I’ll be back to you for my next car
The customer service at Vanrooyen was exceptional. I wasn’t quite sure what I wanted which didn’t make me the ideal customer, but the patience and tact with which Glen proceeded was perfect. I was given several options, with no pressure at all, and once decided I very quickly took delivery of an ideal car in beautiful condition. As far as value for money goes, the car was also far better than the several other places I considered. I would recommend Vanrooyen unreservedly for price, service and most of all, customer care. These are professional people who know their business and want to get the customer exactly what they want, even when, like me, they aren’t too sure what that is!
Thanks again, couldn’t be happier with the car.
I part exchanged my Jaguar XJ Sovereign L W B for a Jaguar XJ Portfolio L W B 2011. I would like to express my sincere gratitude for the exceptional Customer Service provided by Vanrooyen. I have bought many brand new vehicles over the years and the process is usually somewhat daunting due to the standard sales spiel and tactics I have come to expect within the car sales industry. Thankfully, none of this was present with Vanrooyen, just honest professional value. I am very happy with the car and the service they provided, would deal with them again. Loving the car, she is much admired
Purchased a lovely and impeccable BMW 640d from Glen and Martin at Vanrooyen . I have to say I was very impressed with their total professional approach . I would have no doubt that when I’m ready to purchase another prestige car it would unequivocally be Vanrooyen . No need to look elsewhere . Can’t improve on perfection !
Cant fault Glen and the team professional friendly and honest A*
Bought an Evo X from them it had a few problems but they went out of their way to sort them all out. Their after sales care is second to none
Absolute pleasure to deal with these guys. Very well looked after and more than happy. Would definitely recommend & return to in the future
Martin and his team are a professional and slick team behind one of the best vehicle transactions I’ve ever experienced. I will be checking in here first for my next car!
I would like to thank Martin at VR Warrington and the A* service I got. When I had a problem with my car he reassured me to not worry and that the job will be done to a high standard and he covered all of the cost. Couldn’t be any happier! Thanks again Martin.
Just like to say what a breath of fresh air these guys are, I travelled from the Midlands to view the RS they had up for grabs, Glen who i dealt with was very efficient & professional we did the deal on the Sunday, by the following Friday they delivered the car to me so no hassle of going back. I would strongly recommend Vanrooyen to anyone contemplating on purchasing a vehicle from them. Keep up the good work. Regards, Carl
Where do I begin. Bought my Jag XF from them last week and cannot fault them in any way, very friendly, providing knowledgeable first class service and obviously into their cars. From buying it to picking it up I had a couple of questions and I emailed to them, which were very quickly answered.
Worth a look at the showroom just to see some of the cars you wished you could afford !!!
Thanks Glen. I would recommend Vanrooyen to all without any reservations.
Thank you so much for the sponsorship you and VANROOYEN has given to Michelle, it is very much appreciated. She is doing well and on her final day of the climb, see attached photo of yesterday’s update.
I would also like to put on record how much of a pleasure it was dealing with yourselves in buying the RS, it was very professional and at the same time relaxed and friendly which was just what we needed after the nightmare of an experience we had at Audi. We are very happy with the RS and we will defiantly be dealing with Vanrooyen again in the future
Fantastic service from start to finish. Speedy replies to my emails, followed by a visit to the showroom – well worth the trip down from Bonnie Scotland – none of the “hard sell” that you so often get when buying a vehicle, but then with such a stunning selection of cars there’s no need, is there? Absolutely delighted with my Audi TT – a wee head-turner. Will recommend Vanrooyen to all our petrolhead friends!
Totally professional from start to finish. I’ve bought cars from many dealers but they were exceptional!! Will definitely be returning for my next purchase. Would highly recommend.
I have been nothing but impressed with the customer service from Glen at Vanrooyen. Utterly proffesional and totally committed, he has made the process of selling my car and the purchase of a car from him (including a number plate transfer) completley painless. This involved journeys at both ends of the country; my car was in Cornwall and the Porsche taken to Scotland! Thank you Glen once again, and I look forward to doing business with you in the future.
Bought a mini s d from vanrooyen last friday ,glen delivered it todayI had only seen it on the net but glen said it was a stunning car and when I saw it I would love it and he wasn’t wrong ..I would recommend them to anyone. thanks glen
Purchased my beautiful Lotus from Vanrooyen, great guys, amazing showroom, and never experienced customer service like it! Thanks very much, the car is incredible.
Excellent service guys the car is absolutely stunning words can not describe how good it is thank you for the service
Fantastic service again!! 2nd vehicle purchased within 3 years..Quality service and peace of mind!
My Dad bought an X5 of these guys, really happy with the service. Car was spot on!
Picked up my car today from Vanrooyen! Cant praise these guys enough, first class service, can’t recommend them enough! Thanks again, love it :0)
Great guys, amazing show-lounge, the best service, it’s a complete experience visiting Vanrooyen EPS! Gives you that celebrity feel when you arrive.
Quality people with quality cars! The best in England without a doubt.